Why Genuine Matters To Me

I'm sure I'm not the only agent out there who is bombarded by phone calls and emails enticing us to pay for various forms of marketing. Refrigerator magnets! Calendars! Your ad on a bus bench/billboard/golf scorecard! Web design with drone-written blog content! Social media managers! I miss being on the Do Not Call list.

One call I took last week was a company based in Texas that specializes in hosting agent sites, pushing "curated" content to your social media accounts and blog, and tracking every single person who visits your hosted site so that you can follow up with them. The rep asked me if my current site allows me to do that. When I replied that it does not, because people have to volunteer their contact information (opt-in), he said excitedly, "Oh, with this system they'll never know you have their information unless you choose to follow up." Because invasion of privacy is the thing to do to get ahead, I guess. The conversation went downhill from there. 

Another company, coincidentally also based in Texas, called me a few months ago offering a total web presence management package: website, social media, blog, newsletter, you name it -- they manage all the content for you, make sure you post regularly, and basically pretend to be you on the internet. I explain that it sounded great for some agents, but not for me since I'm capable of handling it myself and did I mention I have no advertising budget? The rep for that company got irate with me and accused me outright of not wanting to be successful. Customer service fail, honey. FAIL.

I am not saying that either of these approaches to get more business are wrong -- marketing is marketing, and I understand the concept of getting in front of as many people as possible and hoping they remember you. However, I can't in good conscience use any of these companies, and I won't be mailing out refrigerator magnets either. Here's why:

  • My primary motivation in real estate is to help people. Hopefully I make money, too, but I can do that anywhere. It's the helping people part that's important, and most of these things aren't going to further that goal.
  • Relationships are more valuable than prospects. My friends and family are not potential clients, they are the people with whom I choose to spend my free time. If I think they would be uncomfortable with a marketing technique, I don't do it.
  • If I ever make a six figure salary in real estate, I want to feel good about how I earned it. That probably won't happen anytime soon! I have financial goals just like anyone else, but as long as I have worked honorably and consistently I will consider the money I earn to be sufficient for my needs.
  • Spending money to make money only works if you're spending on something worthwhile. How about a coffee rather than a calendar? Or a monthly hangout session instead of a monthly newsletter? I could be spending a ridiculous amount of money getting my face in front of the most people possible and I might even get some business out of it. Or I could just spend money on quality time with quality people and take life as it comes.

There are plenty of people out there who will tell you that being successful in business means converting more leads or maximizing earning potential or climbing that ladder. But I know what success is for me: being able to sleep at night, and knowing that my friends and family think of me as Casey first, and Realtor later.